1. Introduction
Welcome to INFIXX. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@infixx.com. When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.2. Data Collection
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us. person Types of Data Collected Personal Identification: Name, email address, phone number, and mailing address. Professional Data: Job title, company name, and industry. Technical Data: IP addresses, browser type, and device information collected through cookies. Usage Data: Information about how you navigate our website and use our digital tools.3. GDPR Compliance & International Data Transfers
INFIXX serves clients across the United Kingdom and European Union and is committed to handling personal and client data in line with the EU General Data Protection Regulation (GDPR) and the UK GDPR.4. Legal basis for processing.
We process personal and project data only where we have a valid legal basis to do so — typically your consent, the performance of a contract with you, or our legitimate business interest in delivering the service you've requested.5. Data processed on your behalf.
As part of our Data Entry, Transcription, Translation, File Conversion, and PDF Editing services, we may process documents, audio, or datasets that you provide, which could include personal data of your own customers, employees, or patients. In these cases, INFIXX acts as a ''data processor'', and you (our client) remain the ''data controller''. We are happy to sign a Data Processing Agreement (DPA) for any project involving personal data, on request.6. Data security measures.
All files are transferred over encrypted (SSL/TLS) connections, access is restricted to the specific team members assigned to your project, and files are permanently deleted from our systems within [X days] of project completion unless you request otherwise.7. International data transfers
Our team operates from Bangladesh. Where this involves a transfer of personal data outside the UK/EEA, we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure your data receives an equivalent level of protection.8. Your rights.
If you are located in the UK or EU, you have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@infixx.com.9. Data retention.
We retain client files only for as long as necessary to complete and support the project, after which they are securely deleted from our systems.GDPR-compliant data handling
DPAs available on request. [Read our Privacy Policy → Link: https://infixx.com/privacy-policy]Contact Information
If you have questions or comments about this policy, you may email us at hello@infixx.com or by post to:INFIXX HQ
map
5226 Dinajpur, Bangladesh
mail
hello@infixx.com
phone
+880 1780-224223
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